Returns & Exchanges
We want you to love your Baltic Born purchase! If you’re not completely satisfied, you may return or exchange your item(s) within 30 days of delivery.
Return Policy
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Final sale items (including clearance) cannot be returned or exchanged.
- Returns must be initiated within 30 days of delivery.
How to Initiate a Return or Exchange
- Visit our Returns Center at balticborndresses.com to start your request.
- Follow the instructions to generate a return label.
- Pack your item securely, attach the label, and ship it back to us.
Refunds
- Refunds are issued to the original payment method once your return is processed.
- Shipping fees are non-refundable.
- Please allow 5-7 business days for your refund to process after we receive your return.
Exchanges
- Exchanges are subject to availability. If your desired size or style is out of stock, we’ll issue a refund instead.
- You may also place a new order for the item you’d like to exchange for.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.
For any questions, please visit our FAQs or contact us through our Customer Support